Sydney Business & Travel Academy (SBTA)

Business Courses [BSB20115 Certificate II in Business] This qualification reflects the role of individuals in a variety of junior administrative positions who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision. Target Audience: Students with a first language other than English seeking employment in a junior administrative role or progressing to BSB30115 Certificate III in Business qualification. Course duration and class times: 0.5 academic year (2 terms). Morning session only. Pathways from the qualification: After achieving this qualification, candidates may undertake the BSB30115 Certificate III in Business. [BSB30115 Certificate III in Business] Gain the fundamental skills and knowledge to successfully perform a wide range of duties in a diverse range of industries. Gain practical skills in customer service, workplace safety, financial processes and workplace sustainability. You will also learn to create spreadsheets, office documents and presentations. Career opportunities: Customer service advisor, data entry operator, general clerk or payroll officer. Course duration and class times: 1 academic year (4 terms of 9 weeks each). Choose from morning, afternoon and evening classes. [BSB40215 Certificate IV in Business] Boost your career opportunity and build on your existing business skills. Gain the skills and knowledge to develop your teams and individuals, use business communication skills; undertake marketing activities, learn customer service strategies and be innovative within the workplace. Career opportunities: Supervisor, team leader, project leader Course duration and class times: 1 academic year (4 terms of 9 weeks each). Choose from morning, afternoon and evening classes. [BSB51915 Diploma of Leadership and Management] Build on your current management skills to lead your team more effectively across a range of industries. You will learn to display initiative and judgement in planning, organising, implementing and monitoring your own workload and the workload of others. Career opportunities: Management roles such as office manager, business manager, operations manager, production manager Course duration and class times: 1 academic year (4 terms of 9 weeks each). Choose from morning, afternoon and evening classes. [BSB61015 Advanced Diploma of Leadership and Management] This qualification reflects the role of individuals seeking a successful career in management. Apply specialised knowledge and skills, together with experience in leadership and management, across a broad range of industries. You will learn to use initiative and judgement to plan and implement a range of strategic leadership and management functions, with accountability for personal and team outcomes. Career opportunities: Senior management roles such as area manager, department manager, regional manager Course duration and class times: 1.5 academic years (6 terms of 9 weeks each). Choose from morning, afternoon and evening classes. [BSB60515 Advanced Diploma of Marketing] This qualification reflects the role of individuals working as marketing directors, marketing strategists and national, regional or global marketing managers. Individuals in these positions provide leadership and strategic direction in the marketing activities of an organisation. They analyse, design and execute judgements using wide-ranging technical, creative, conceptual and managerial competencies. Their knowledge base may be highly specialised or broad within the marketing field. These individuals are often accountable for group outcomes and for the overall performance of the marketing function of an organisation. Course Duration: 1 academic year (4 terms of 9 weeks each). Choose from morning, afternoon and evening classes.

Tourism Courses [SIT30112 Certificate III in Tourism] A practical course with a focus on tourism sales and office operations. Learn how to provide travel advice, prepare quotations and process bookings. The course includes intensive training on Galileo, one of the tourism industry’s most widely-used reservation systems. Career opportunities: Possible job titles include sales consultant, operations or reservations sales agent for a tour operator, booking agent, inbound tour coordinator. Course duration and class times: 1 academic year (4 terms of 9 weeks each). Choose from morning or evening classes. [SIT50112 Diploma of Travel and Tourism] Prepare for a management career in the tourism industry. As a graduate, you will possess a broad range of industry-specific operational and managerial skills. Areas of focus include human resources, finance and more. Intensive training in domestic and international fares and ticketing included. Career opportunities: Departmental or small business manager in any sector of the tourism and travel industry. Possible job titles include retail travel agency manager, reservations manager, sales manager, tour operations manager, inbound groups manager. Course duration and class times: 1 academic year (4 terms of 9 weeks each). Choose from morning or evening classes. [SIT60112 Advanced Diploma of Travel and Tourism] Designed for those seeking senior management roles in the tourism industry. You will gain extensive industry knowledge, wide-ranging managerial skills and the ability to make effective strategic decisions. Areas of focus include product development, international marketing and more. Career opportunities: Senior management roles in any sector of the travel and tourism industry. Possible job titles include general manager, general manager (marketing), general manager (product development), business development manager, business operations manager. Course duration and class times: 1 academic year (4 terms of 9 weeks each). Choose from morning or evening classes.

Hospitality Courses [SIT30713 Certificate III in Hospitality] This course is designed for students seeking entry to the hospitality industry. Develop a sound knowledge of the industry operations as well as practical skills in customer service, food and beverage service and more. Barista training is included. Career opportunities: A variety of positions in restaurants, hotels, motels, clubs, pubs, cafes and coffee shops. Possible job titles include barista, restaurant host, waiter, function attendant or host. Course duration and class times: 1 academic year (4 terms of 9 weeks each). Choose from morning, afternoon or evening classes. [SIT50313 Diploma of Hospitality] Prepare for a management career in the hospitality industry. Learn how to coordinate hospitality operations, make operational decisions and take responsibility for others. Develop expertise in areas such as human resource management, business development and financial planning. Career opportunities: Departmental or small business manager in any sector of the hospitality industry. Possible job titles include restaurant manager, unit manager (catering operations), banquet or function manager. Course duration and class times: 2 academic years (8 terms of 9 weeks each). Choose from morning, afternoon or evening classes. [SIT60313 Advanced Diploma of Hospitality] This course is designed to prepare students for senior management roles in the hospitality industry. You will graduate with substantial industry knowledge, wide-ranging managerial skills and the ability to make strategic business decisions. Popular topics include strategic marketing, risk management and more. Career opportunities: Senior manager in a large hospitality organisation or small business owner or manager. Possible job titles include food and beverage manager, operations or area manager, cafe owner or manager. Course duration and class times: 2.5 academic years (10 terms of 9 weeks each). Choose from morning, afternoon or evening classes.