Tropical North Queensland Institute of TAFE

Tropical North Queensland TAFE offers a range of quality English language programs to help international students gain valuable skills in English, achieve success in an international English exam, gain entry to Australian academic programs at TAFE or university, and communicate better in English for travel and to make friendswith people from other countries. General English allows students to easily accesspathways to further study. General English courses can be studied full-time or parttime and are offered at up to five levels. Levels may consist of Elementary, Pre-Intermediate, Intermediate, Upper Intermediate and Advanced. Students can choose to study 20 hours of full-time or 25 hours of intensive fulltime. General English. Students undertake a placement test on the first day to determine their English level. Lessons are based on the students' English level using a student textbook. Teachers use supplementary materials to make the lessons interesting and enjoyable. There are also practice activities and review tests to help students use and remember the language they have learnt. Lessons are supplemented by educational and social excursions, seminarsand guest lectures. Students learn to: • communicate more effectively in English with native speakersand foreigners • improve their general reading, writing, listening and speaking skills • increase their vocabularyand use grammar correctly • increase their language learning skills outside the classroom.

This course is offered by Tropical North Queensland TAFE at Pre-Advanced level and is designed to assist students gain the learning skills necessary for successful study at TAFE or universityby: • increasing their overall English proficiency • developing language, study and learning skills for tertiary study • learning about Australian education system • developing appropriate socialand cultural skills Successful completion of EAP prepares students to undertake a TAFE course, enjoy a career pathway to a vocational qualification or increase access to university study. The program is aimed at students who wish to continue their studies in a TAFE Certificate or Diploma but whose English falls below the minimum standard for entry into TAFE courses. EAP is suitable for students aiming to achieve an IELTS score of 5.5 and those whowish to sit for an IELTS or TOEIC test orwant to continue their studiesatuniversity. Lessons are based on an English for Academic Purposes textbook supplemented by commercially produced EAP materials, materials developed by teachers and authentic Tropical North Queensland TAFE documents. They include weekly assessments, language laboratory tasks/activities and are supplemented by educational and social excursions, seminarsand guest lectures.

The Diploma of Tourism (Operations Management) is recognised by the tourism industry as a standard which enables graduates to find work within the industry as a retail agency manager, branch manager, operations manager or tourism manager. This is a stand-alone Diploma.

The Certificate III in Aged Care Work enables successful graduates to seek employment roles as assistants in nursing, support workers, carers, personal care assistants, home care assistants, accommodation support workers and home respite workers. The course provides introductory training in the quality care of older people and peoplewith adisability.

Graduates of a Diploma of Hospitality Management are able to work in a range of operative positions in the international hospitality industry. After gaining suitable industry experience, graduates may find employment in management positions in a hotel, motel, resort, club, restaurant or in the beverage sector of the industry. • establish relationshipsand conductbusiness source and present informationplan and establish systemsand procedures develop and implement operational plans establish andmaintain a sa e and secureworkplace develop and update legal knowledge required for business compliance manage financeswithin abudget prepare and monitor budgets; receive and store stock manage workplace relationsand workplace diversity manage quality customer service. Studentswill also complete the Certificate III in Hospitality (Operations) or the Certificate III in Hospitality (Commercial Cookery) and Certificate IV Hospitality(Supervision).

While studying the Certificate IV in Hospitality(Supervision) students gain comprehensive and intensive training that provides the practical skills and knowledge required to undertake the role of a supervisor or team leaderwithin the international hospitality industry.

Successful graduates can seek employment as a clericalor administrative officer, bookkeeper, accounts clerk, word processing operator, computer operator, recept ioni s t/secretar y, personal assistant ,records/clerical officer or anadministrative assistant. Units of study may include: maintain workplace safety produce texts from notes design and develop textdocuments create and usedatabases organise schedules processaccounts payable and receivable maintain a general ledger exercise initiative in a business environment organise personalworkprioritiesand development deliver and monitor a service to customers communicate in the workplace provide information to clients write simple documents create electronic presentations create and use simple spreadsheets contribute to personal skill development and learning participate inworkplace safety procedures use business equipmentand technology develop keyboard skills work effectively in a business environment and with others processandmaintain workplace information prepare and process financial/ businessdocuments deliver a service to customers provide information to clients handlemail produce simple word-processed documents access the Internet.

The Diploma of Tourism (Marketing and Product Development) is designed to reflect the role of tourism industry personnel involved in the planning and marketing of tourism products and services. Students will learn to plan, initiatenewapproachesand apply judgment in selecting courses of action. Students must successfully complete Certificates III and IV before commencing the Diploma of Tourism (Marketing and Product Development).

Certificate III may include: carry out workplace health and safety procedures; transport,handle and store chemicals • provide information on plants and their culture; implementapostharvest program • operate specialised machinery and equipment; troubleshoot irrigation systems • control weeds, plant pests, diseases, and disorders; prepareand apply chemicals • coordinate a crop regulation program and horticulture cropharvesting • operate pressurise irrigation systems; implement a plant nutrition program • sample and analyse soil; operate

The Certificate III in Information Technology (Network Administration) provides skills in using a basic range of technologies and the skills required to provide diagnostic support in an organisation with a range of different systems.